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Additional Praise for Leading with Empathy
“As technology becomes core, most leadership roles and value streams become more and more cross-functional, and organizations must move away from silos to survive. Breaking through these functional boundaries requires a deep understanding of others’ roles, perspectives, and challenges. Gautham makes a very strong and unique case for empathy being a requirement among leaders in order for them to cultivate thriving workplaces that drive innovation.”
—Dr. Mik Kersten, Founder and CEO of Tasktop and best-selling author of Project to Product
“Gautham's practical guidance in Leading with Empathy could not be more timely, as leaders grapple with supporting our teams through the ongoing challenges of the pandemic. Empathy is also the foundation to acting as an effective ally and using our voices to combat systemic racism.”
—Jacqui Allard, EVP Personal Financing Products, RBC
“In his book, Leading with Empathy, Gautham succinctly captures today's need to build a cohesive team and a positive professional atmosphere. With anecdotes from real-life experiences, the book talks about ‘people management’ and how leaders and managers should develop new traits such as patience, empathy, and the ability to relate to diverse situations. This book serves as a guide on how leaders should become responsible in creating an environment of trust and motivation, while leading form the front exhibiting the same traits, expected from team members. A must-read for all young managers and budding entrepreneurs!”
—Kaushik Madhavan, Vice President–Mobility, Frost & Sullivan
“A strong leader is successful by having a vision and a drive for success, but they also have an empathy for their team that helps them inspire, motivate, and build loyalty. In this book, Gautham explores empathy in its many forms, like how recent world events such as the pandemic and racial inequity have changed us forever, and through this draws out lessons for us all to employ in everyday and in the workplace to drive a better future. His use of anecdotes, stories, and recollections helps bring these approaches to life and leaves the reader with approaches and strategies to help them empower their people and be better leaders.”
—Martin Davis, CIO and Managing Partner, DUNELM Associates Ltd
LEADING WITH EMPATHY
Understanding the Needs of Today's Workforce
GAUTHAM PALLAPA
Copyright © 2022 by John Wiley & Sons, Inc. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at