7 Part 3: The Brass Tacks of Managing Rentals Chapter 12: Moving In the Tenants Establishing the Move-In Date Meeting with a Tenant Before Move-In Setting Up the Tenant File Preparing a Welcome Package for Your New Tenant Chapter 13: Collecting and Increasing Rent Creating a Written Rent Collection Policy Dealing with Rent Collection Problems Raising the Rent without Sending Your Tenants Running Chapter 14: Keeping the Good Tenants (And Your Sanity) Knowing What Tenants Want Recognizing the Ins and Outs of Renewing Leases Chapter 15: Dealing with Problem Tenants Recognizing and Responding to Common Tenant Problems Exploring Alternatives to Eviction Giving ’Em the Boot: Evicting a Tenant Handling Unusual Tenant Situations Chapter 16: Moving Out the Tenants Requiring Written Notice of Your Tenants’ Move-Out Plans Providing Your Tenant a Move-Out Information Letter Walking Through the Unit at Move-Out Dealing with Special Situations
8 Part 4: Techniques and Tools for Managing Your Residential Property Chapter 17: Working with Employees and Contractors Surveying the Ins and Outs of Bringing Employees Onboard Building Your Contractor and Vendor Dream Team Chapter 18: Maintaining the Property Recognizing the Importance of a Maintenance Plan Being Prepared for Maintenance Issues Handling Rental Property Maintenance Chapter 19: Keeping Safety and Crime Prevention in Mind Tackling Crime in and around Your Rental Property Taking Necessary Crime-Deterrent Precautions Prioritizing Tenant Safety Addressing Environmental Issues
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Part 5: Money, Money, Money!
Chapter 20: Two Necessities of Property Management: Insurance and Taxes
Developing a Risk-Management Plan
Cover Me, I’m Going In: Making Sure You Have the Insurance You Need
Talking with Tenants about Renter’s Insurance
Understanding the Tax Angles
Chapter 21: Financial Management and Record-Keeping
Organizing Your Files
Maintaining