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Project Benefit Realisation and Project Management
The 6Q Governance Approach
Raymond C. Young, MBA, PhD, FAIPM, FGIA
Vedran Zerjav, PhD
This edition first published 2022
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List of Illustrations
Figure 1.1: 6Q Governance (TM) as a business canvas.
Figure 3.1: AcdB layout on a whiteboard.
Figure 3.2: Worked example: TechServ! It’s not an IT project, it’s a customer service project.
Figure 3.3: Typical output from a stakeholder analysis.
Figure 3.4: Helpful output from Business Process Mapping.
Figure