Table of Contents
1 Cover
5 Preface
7 PART 1: Introduction to Supply Chain Management CHAPTER 1: If Supply Chain Is the Answer, Then What's the Question? You Knew This Job Was Dangerous When You Took It The Big Picture The Supply Chain's Back Story Roadblocks on the Supply Chain Path Separating the Good from the Best Notes CHAPTER 2: Anatomy of a Supply Chain Aerospace: Changing the Game, for Better or Worse Consumer-Packaged Goods: The Moment of Truth Food and Beverage: Cutting Out the Middleman Healthcare: Driving Out Waste Industrial Products: Diversity in the Supply Chain Oil and Gas: Managing the Managers Pharmaceuticals: Innovation in Real Time Retail: It's Amazon's World—We're Just Shopping in It Notes CHAPTER 3: Supply Chain Metrics How to Prevent a Supply Chain Heart Attack What Makes a Supply Chain Leader? Measure Satisfaction Everybody's Talking About Benchmarking Do the Right Things Setting Your Sights High Supply Chain Checkup Learn the SCOR SCM for Dummies Follow the Roadmap Make It All Meaningful Focusing on the Customer Notes
8 PART 2: Traditional Core Processes of Supply Chain Management CHAPTER 4: Planning and Forecasting A Bias Against Good Plans From Soup to S&OP No Time Like the Real Time End-to-End Integration Analyze This A Happy Ending Notes CHAPTER 5: Procurement A Formula for Success Managing the Changes Keep Your Friends Close and Your Suppliers Closer Looking Backward to See Forward Ensuring a Healthy Supply Chain It Seemed Like a Good Idea at the Time An Online Car Wreck A Rating Service for Buyers and Sellers Sustainable Sourcing Pays Off Closing the Loop Notes CHAPTER 6: Manufacturing The Toyota Way Nearly Perfect Leaning into Quality Don't Settle for Occasional Improvement The Value of Teamwork Leaning in the Right Direction Smart Manufacturing, Smarter Suppy Chains Supply Chain in 3D Collaborating on Product Designs The Future of Manufacturing Notes CHAPTER 7: Transportation Riding the Roads Regulations and Deregulation