‘Oh, yes, my lady. The cook has had the recipe for years. You’ll enjoy it, I’m sure.’
Henry gave a glance at one of his retinue, and the lad departed in search of seed cake.
‘I suppose you’ve been at Newbury, Derek?’
‘Yes. Darned cold, I didn’t wait for the last two races. Disastrous day. That filly of Harry’s was no good at all.’
‘Didn’t think she would be. What about Swanhilda?’
‘Finished fourth.’ Luscombe rose. ‘Got to see about my room.’
He walked across the lounge to the reception desk. As he went he noted the tables and their occupants. Astonishing number of people having tea here. Quite like old days. Tea as a meal had rather gone out of fashion since the war. But evidently not at Bertram’s. Who were all these people? Two Canons and the Dean of Chislehampton. Yes, and another pair of gaitered legs over in the corner, a Bishop, no less! Mere Vicars were scarce. ‘Have to be at least a Canon to afford Bertram’s,’ he thought. The rank and file of the clergy certainly couldn’t, poor devils. As far as that went, he wondered how on earth people like old Selina Hazy could. She’d only got twopence or so a year to bless herself with. And there was old Lady Berry, and Mrs Posselthwaite from Somerset, and Sybil Kerr—all poor as church mice.
Still thinking about this he arrived at the desk and was pleasantly greeted by Miss Gorringe the receptionist. Miss Gorringe was an old friend. She knew every one of the clientele and, like Royalty, never forgot a face. She looked frumpy but respectable. Frizzled yellowish hair (old-fashioned tongs, it suggested), black silk dress, a high bosom on which reposed a large gold locket and a cameo brooch.
‘Number fourteen,’ said Miss Gorringe. ‘I think you had fourteen last time, Colonel Luscombe, and liked it. It’s quiet.’
‘How you always manage to remember these things, I can’t imagine, Miss Gorringe.’
‘We like to make our old friends comfortable.’
‘Takes me back a long way, coming in here. Nothing seems to have changed.’
He broke off as Mr Humfries came out from an inner sanctum to greet him.
Mr Humfries was often taken by the uninitiated to be Mr Bertram in person. Who the actual Mr Bertram was, or indeed, if there ever had been a Mr Bertram was now lost in the mists of antiquity. Bertram’s had existed since about 1840, but nobody had taken any interest in tracing its past history. It was just there, solid, in fact. When addressed as Mr Bertram, Mr Humfries never corrected the impression. If they wanted him to be Mr Bertram he would be Mr Bertram. Colonel Luscombe knew his name, though he didn’t know if Humfries was the manager or the owner. He rather fancied the latter.
Mr Humfries was a man of about fifty. He had very good manners, and the presence of a Junior Minister. He could, at any moment, be all things to all people. He could talk racing shop, cricket, foreign politics, tell anecdotes of Royalty, give Motor Show information, knew the most interesting plays on at present—advise on places Americans ought really to see in England however short their stay. He had knowledgeable information about where it would suit persons of all incomes and tastes to dine. With all this, he did not make himself too cheap. He was not on tap all the time. Miss Gorringe had all the same facts at her fingertips and could retail them efficiently. At brief intervals Mr Humfries, like the sun, made his appearance above the horizon and flattered someone by his personal attention.
This time it was Colonel Luscombe who was so honoured. They exchanged a few racing platitudes, but Colonel Luscombe was absorbed by his problem. And here was the man who could give him the answer.
‘Tell me, Humfries, how do all these old dears manage to come and stay here?’
‘Oh you’ve been wondering about that?’ Mr Humfries seemed amused. ‘Well, the answer’s simple. They couldn’t afford it. Unless—’
He paused.
‘Unless you make special prices for them? Is that it?’
‘More or less. They don’t know, usually, that they are special prices, or if they do realize it, they think it’s because they’re old customers.’
‘And it isn’t just that?’
‘Well, Colonel Luscombe, I am running a hotel. I couldn’t afford actually to lose money.’
‘But how can that pay you?’
‘It’s a question of atmosphere … Strangers coming to this country (Americans, in particular, because they are the ones who have the money) have their own rather queer ideas of what England is like. I’m not talking, you understand, of the rich business tycoons who are always crossing the Atlantic. They usually go to the Savoy or the Dorchester. They want modern décor, American food, all the things that will make them feel at home. But there are a lot of people who come abroad at rare intervals and who expect this country to be—well, I won’t go back as far as Dickens, but they’ve read Cranford and Henry James, and they don’t want to find this country just the same as their own! So they go back home afterwards and say: “There’s a wonderful place in London; Bertram’s Hotel, it’s called. It’s just like stepping back a hundred years. It just is old England! And the people who stay there! People you’d never come across anywhere else. Wonderful old Duchesses. They serve all the old English dishes, there’s a marvellous old-fashioned beef-steak pudding! You’ve never tasted anything like it; and great sirloins of beef and saddles of mutton, and an old-fashioned English tea and a wonderful English breakfast. And of course all the usual things as well. And it’s wonderfully comfortable. And warm. Great log fires.”’
Mr Humfries ceased his impersonation and permitted himself something nearly approaching a grin.
‘I see,’ said Luscombe thoughtfully. ‘These people; decayed aristocrats, impoverished members of the old County families, they are all so much mise en scène?’
Mr Humfries nodded agreement.
‘I really wonder no one else has thought of it. Of course I found Bertram’s ready made, so to speak. All it needed was some rather expensive restoration. All the people who come here think it’s something that they’ve discovered for themselves, that no one else knows about.’
‘I suppose,’ said Luscombe, ‘that the restoration was quite expensive?’
‘Oh yes. The place has got to look Edwardian, but it’s got to have the modern comforts that we take for granted in these days. Our old dears—if you will forgive me referring to them as that—have got to feel that nothing has changed since the turn of the century, and our travelling clients have got to feel they can have period surroundings, and still have what they are used to having at home, and can’t really live without!’
‘Bit difficult sometimes?’ suggested Luscombe.
‘Not really. Take central heating for instance. Americans require—need, I should say—at least ten degrees Fahrenheit higher than English people do. We actually have two quite different sets of bedrooms. The English we put in one lot, the Americans in the other. The rooms all look alike, but they are full of actual differences—electric razors, and showers as well as tubs in some of the bathrooms, and if you want an American breakfast, it’s there—cereals and iced orange juice and all—or if you prefer you can have the English breakfast.’
‘Eggs and bacon?’
‘As you say—but a good deal more than that if you want it. Kippers, kidneys and bacon, cold grouse, York ham. Oxford marmalade.’
‘I must remember all that tomorrow morning. Don’t get that sort of thing any more at home.’
Humfries smiled.
‘Most gentlemen only ask for eggs and bacon. They’ve—well, they’ve got