ACT
:
44
ASK YOURSELF WHAT IS YOUR
COMPANY’S “BAM”?
BUSINESS ACTIONABLE MANTRA
45
DOES YOUR COMPANY HAVE DRONES,
CRONES, OR OWNERS?
WHY, WHEN I ASK FOR A PAIR OF
HANDS, DO I GET A BRAIN?
–HENRY FORD
Toyota gets an average of 40 ideas a year from every employee!
Companies like Toyota developed an “all hands on deck”
philosophy which drove a culture of true continuous
improvement and a much superior product which
has DOMINATED the market for MANY years.
In fairness to Henry Ford, he was trying to create an assembly
line in an age of craftsmen. He needed consistency and
didn’t want workers thinking. He wanted his workers to
only do what they were told. After manufacturing matured,
the idea of a mindless workforce became a liability.
47
OWNERSHIP CULTURES VALUE AND REWARD
PERFORMERS, OUTLIERS,
AND VISIONARIES
I made the following statement to
two different company leaders:
“YOU WANT ALL HIGH PERFORMERS.”
Leader 1:
Leader 2:
You’ll never get all high performers.
Of course we want all high performers.
(Leader 2 is one of the best CEOs in the country)
P.S. Fire Leader 1!
48
YOU HAVE A TEAM, NOT A FAMILY!
FAMILY
Born into it
Have to put up with
crazy Uncle Ned
Not being paid
Diversity of values
tolerated
Leaders determined by
default & family position
Diversified purpose
and direction
Performance is largely
irrelevant
Join or be invited
Don’t have to tolerate crazy
(or rude, lazy, etc. . .)
Being paid to produce
results
Diversity of values
disruptive
Leaders emerge or are
elected based on value
Unified purpose & direction
Performance is required
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