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57. Do you recognize Community health services achievements?
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58. Where is training needed?
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59. Are employees recognized for desired behaviors?
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60. Who else hopes to benefit from it?
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61. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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62. How can auditing be a preventative security measure?
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63. What training and capacity building actions are needed to implement proposed reforms?
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64. Can management personnel recognize the monetary benefit of Community health services?
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65. How does it fit into your organizational needs and tasks?
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66. What situation(s) led to this Community health services Self Assessment?
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67. What is the recognized need?
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68. How do you recognize an objection?
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69. How much are sponsors, customers, partners, stakeholders involved in Community health services? In other words, what are the risks, if Community health services does not deliver successfully?
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70. What are the minority interests and what amount of minority interests can be recognized?
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71. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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72. As a sponsor, customer or management, how important is it to meet goals, objectives?
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73. What needs to stay?
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74. Is the need for organizational change recognized?
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75. What prevents you from making the changes you know will make you a more effective Community health services leader?
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76. How are you going to measure success?
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77. Are there regulatory / compliance issues?
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78. Will a response program recognize when a crisis occurs and provide some level of response?
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79. Are losses recognized in a timely manner?
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80. What do employees need in the short term?
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81. How many trainings, in total, are needed?
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82. What creative shifts do you need to take?
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83. What Community health services problem should be solved?
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84. Why is this needed?
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85. How do you identify subcontractor relationships?
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86. Will it solve real problems?
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87. How are the Community health services’s objectives aligned to the group’s overall stakeholder strategy?
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88. For your Community health services project, identify and describe the business environment, is there more than one layer to the business environment?
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89. What are the stakeholder objectives to be achieved with Community health services?
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90. Will new equipment/products be required to facilitate Community health services delivery, for example is new software needed?
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91. Does your organization need more Community health services education?
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92. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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93. What are the timeframes required to resolve each of the issues/problems?
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94. Which information does the Community health services business case need to include?
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95. Are problem definition and motivation clearly presented?
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96. Consider your own Community health services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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97. What is the problem or issue?
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98. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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99. What vendors make products that address the Community health services needs?
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100. Is it needed?
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101. Where do you need to exercise leadership?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Community health services Index at the beginning of the Self-Assessment.
CRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. If substitutes have been appointed, have they been briefed on the Community health services goals and received regular communications as to the progress to date?
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2. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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3. Has the