8. What is the scope of the Infrastructure-as-a-service effort?
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9. What constraints exist that might impact the team?
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10. How is the team tracking and documenting its work?
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11. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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12. What is the context?
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13. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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14. The political context: who holds power?
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15. What sources do you use to gather information for a Infrastructure-as-a-service study?
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16. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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17. What critical content must be communicated – who, what, when, where, and how?
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18. What system do you use for gathering Infrastructure-as-a-service information?
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19. Are all requirements met?
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20. Is there a critical path to deliver Infrastructure-as-a-service results?
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21. Have all of the relationships been defined properly?
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22. In what way can you redefine the criteria of choice clients have in your category in your favor?
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23. Is the team equipped with available and reliable resources?
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24. How do you gather requirements?
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25. Is there any additional Infrastructure-as-a-service definition of success?
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26. Are there different segments of customers?
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27. Will team members perform Infrastructure-as-a-service work when assigned and in a timely fashion?
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28. How does the Infrastructure-as-a-service manager ensure against scope creep?
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29. Who approved the Infrastructure-as-a-service scope?
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30. Does the team have regular meetings?
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31. Do you have a Infrastructure-as-a-service success story or case study ready to tell and share?
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32. Is the Infrastructure-as-a-service scope complete and appropriately sized?
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33. Is the team sponsored by a champion or stakeholder leader?
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34. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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35. What is a worst-case scenario for losses?
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36. Is the work to date meeting requirements?
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37. Who defines (or who defined) the rules and roles?
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38. Has a team charter been developed and communicated?
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39. Are there any constraints known that bear on the ability to perform Infrastructure-as-a-service work? How is the team addressing them?
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40. Are the Infrastructure-as-a-service requirements complete?
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41. Are audit criteria, scope, frequency and methods defined?
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42. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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43. What is the definition of Infrastructure-as-a-service excellence?
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44. Scope of sensitive information?
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45. Are roles and responsibilities formally defined?
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46. What intelligence can you gather?
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47. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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48. When is/was the Infrastructure-as-a-service start date?
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49. Who is gathering information?
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50. Is there a clear Infrastructure-as-a-service case definition?
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51. Are resources adequate for the scope?
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52. How do you gather the stories?
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53. What information should you gather?
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54. Are improvement team members fully trained on Infrastructure-as-a-service?
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55. Are the Infrastructure-as-a-service requirements testable?
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56. What would be the goal or target for a Infrastructure-as-a-service’s improvement team?
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57. How would you define the culture at your organization, how susceptible is it to Infrastructure-as-a-service changes?
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58. Has everyone on the team, including the team leaders, been properly trained?
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59. What are the Infrastructure-as-a-service tasks and definitions?
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60. What are the compelling stakeholder reasons for embarking on Infrastructure-as-a-service?
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61. How do you gather Infrastructure-as-a-service requirements?
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62. What customer feedback methods were used to solicit their input?
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63. What are the rough order estimates on cost savings/opportunities that Infrastructure-as-a-service brings?