78 SAMPLE CUSTOMER SERVICE FOCUSED INTERVIEW QUESTIONS; 78 (Grouped by customer service based behaviors)
78 Responsible; 79 Likeable; 80 Believable; 81 Outgoing; 82 Unflappable
84 INTERVIEWING PMP
84 A Practical Guide for Selecting
84 THE INTERVIEW PROCESS
84 Planning; 84 Confirming/Scheduling Interview; 84 Conducting the Interview; 85 Closing; 85 Follow Up
86 TIPS ON INTERVIEWING
86 Interview Questions To Get You Started; 87 Supervisor and Manager Competencies; 87 Interviewing People With Disabilities; 88 Accommodating Persons With Disabilities For An Interview; 89 Interview Do’s and Don’ts
90 CHECKING REFERENCES
91 Which References Should I Check?; 91 Tips for Checking References; 92 The Reference Check Questions To Ask; 93 Prohibited Questions and Practices
95 RECORDING A PROFILE OF IMPRESSIONS
95 Supervisory and Managerial Competencies:; 95 Building Coalitions/Communication:
97 Recruiting PMP - It Takes More Than A Job Announcement
97 Before Submitting the Vacancy; 98 When the Vacancy Announcement is Open; 99 Once the Certificate of Eligibles is Received; 100 After The Selection is Made
102 ASSESSING YOUR RECRUITMENT AND SELECTION PRACTICES
102 Policies and Procedures; 103 Recruitment Strategies
Project Management Professional
Project Management Professional PMP is a credential offered by the Project Management Institute PMI. As of 31 July 2010 there were 393,413 vigorous PMP certified individuals worldwide. 1 Over 4,300 individuals a calendar month since September 2006 have acquired a PMP certification.
Contents conceal
1 Exam syllabus
2 Item references
3 Purpose
4 Examination process
5 Item writing
6 Pre requisites to turn into eligible
7 Continuous credential requirements
8 Other PMI credentials
9 Other PM credentials
10 References
11 External links
Exam syllabus
The PMP examination is based on the PMP Examination Specification 2 which describes tasks out of five performance domains
Initiating the project 13
Planning the project 24
Executing the project 30
Monitoring and controlling the project 25
Closing the project 8
The examination consists of 200 several alternative questions written against this specification. The numbers in parentheses depict the percentage of questions for each domain. 3
Item references
Each examination individual instance a query with its possible answers has at least two references to norm books or another sources of project management. Most of the questions quotation the PMI A Guide to the Project Management Body of Knowledge aka the PMBOK Guide. 3
The Project Management Framework embodies a project life circle and five enormous project management Process Groups 4
Initiating.
Planning.
Executing.
Monitoring and Controlling.
Closing.
encompassing a entire of 42 processes.
Mapped to these five process groups are nine project management Knowledge Areas
Project Integration Management
Project Scope Management
Project Time Management
Project Cost Management
Project Quality Management
Project Human Resource Management
Project Communications Management
Project Risk Management
Project Procurement Management
The processes of these information areas are described by their inputs tools and techniques and outputs. The PMBOK also emphasizes the interaction and interdependence between dissimilar process groups. For instance the outputs from one process may be being used by one or more another processes as inputs.
Purpose
Government commercial and another organizations engage PMP certified project managers in an attempt to ameliorate the success pace of projects in all areas of information by applying a standardized and evolving set of project management principles as contained in PMI’s PMBOK Guide.
In December 2005 the PMP credential was tied for fourth place in CertCities. com’s 10 Hottest Certifications for 2006 5 and in December 2008 it was numeral 7 of ZDNet’s 10 best IT certifications. 6
Examination process
An instance of a PMP Certificate issued by the PMI to candidates who travel past the Project Management Professional Exam.
The PMP examination is offered as a computer based test via the worldwide net of Prometric testing centers. There is also a material for writing or printing on based possibility for locations with no Prometric testing centers nearby. The examination consists of 200 questions items. 25 are pre release items which are not included in examination scoring. The account is calculated based on the another 175 items. Each individual instance has a prime the correct respond and three distractors incorrect respond choices.
Candidates who get the computer based test get their results passed or not passed immediately upon completion. PMI also evaluates proficiency levels in each project management process group from high proficiency to being at small elevation proficiency in a account written evaluation which the candidates get after the test. Candidates who get material for writing or printing on based tests get their test results and account reports typically in 4 weeks.
Preparation assistance to enable a PMP candidate’s passing the test is obtainable in many delivery forms. Many books e Learning courses and schoolroom experiences may be identified easily via an Internet search.
Item writing
Item writing is an ongoing process at PMI and fresh items questions with 4 answering options each are added to PMI’s assemblage of examination items while others may be removed from it from time to time. Item writers use the PMP Examination Specification to name individual instance contents and references project management texts or standards to verify the correctness of the individual instance. Individuals who are vigorous in the field of PMP examination preparedness trainers courseware developers volume authors etcetera. are not allowed to take part in individual instance writing sessions.
Pre requisites to turn into eligible
Candidates must verify a high educational institution diploma or an associates academic degree with 60 months 7,500 hours of project management practice or a bachelor’s academic degree with 36 months 4,500 hours of project management practice. In both cases candidates must also have 35 contact hours of project