Tom Ackerman, David Ahlert, Louise Aitcheson, Todd Allison, Laurie Allison-Jones, Ash Andrews, Maribel Asensio, Peter Athanas, Tripp Babbitt, Anne Badanes, Jen Bailey, Jarrod Ball, Tyson Bauer, Chip Baumgardner, Danielle Beaupre, James Beaupre, Steve Bebko, Jesse Bechtold, April Bertram, Nancy Bettcher, Art Bierschbach, Gerald Biser, Beth Bittenbender, Ken Bloemer, Paul Bolesta, Mark Bond, Jarnell Bonds, Fred Botterbusch, Bob Bowen, Wade Bowles, Lani Boyer, Jim Brennon, Scott Broughton, Carla Brown, Scott Brown, Iain Bruce, Barry Bruns, Shelby Buell, Amy Burmeister, Deanna Burwell, Nick Busch, Kevin Cahill, Eric Canter, David Carrick, Lydia Carson, David Cassady, Connie Casteel, Todd Centers, Scott Chadwick, Mark Chalfant, Chris Chapman, George Chapman, Sandie Chapman, Walter and Lillian Chapman, Wendy Chapman, Andrew Clist, Beth Colbert, Chris Coleman, Jane Coleman, Bryan Colpo, Greg Conder, Gary Conley, Bill Conway, Greg Cozzolino, Blake Craig, Jason Craig, Pat Crane, Graeme Crombie, Selene Crosby, Will Culp, Lenny Cumberledge, Dan Curtis, Todd Daniels, Andy Davis, Fernando de Vicente, Keith Decker, Keith Deibert, Misty DePriest, Schelli Dittmann, Aimee Dobrzeniecki, Darrell Donahue, Liz Downing, Rory Drennan, Jesse Dunbar, Corinne Dupuy, Kirbie Earley, Eric and Anne Eifrig, Kit Eisel, Randy Elkins, Mike and Margaret England, Ralph Eschenwecker, Bill Fararr, Stephanie Ferking, Lily Ferrante, John Ferris, Wendy Ferris, Florin Flortis, Bruce Forsee, Andy Francis, Steve and Mary Friedberg, Kate Galbraith, Shawn Gants, Victor Garcia, Julian Gardner, Scott Gardner, Mark Geary, Joe Genet, Tod Gentille, Paige Gianetti, Patricia Giavara, Joe Girgash, David Goebel, Gary Gottenbusch, Dan Gowin, Kevin Grayson, Virginia Green, Ken Grier, Don Groom, Dane Gross, Colin Guthrie, Jennifer Hagan-Dier, Brad Hall, Bruce Hall, Buzz Hall, Debbie Hall, Jean Hall, Kristyn Hall, Linda Leibert Hall, Lois Hall, Rebecca Hall, Victoria Hall, Mitch Hamm, Elaine Hanna, Colleen Harris, Mark Hartwell, Kimberly Haywood, Brad Helfman, Keith Helfrich, Lisa Henderson, Rick Henry, Margaret Henson, Laura Herrin, Stephen Hinton, Patty Hogan, Tim and Sue Hogan, Rhonda Honke, Dave and Debbie Horn, Brianna Hughes, Richard Hunt, Hutch Hutchison, Petar IIchovski, Joe Jacobs, Erick James, Lance and Robin Jensen, Adam Johnson, Alex Jones, Michele Jones, Stephan Junion, Lynn Kahle, Joe Kanfer, John Karp, Mike Kelleher, Renee Kelly, Emily Kennedy, Robert Kennedy, Darren Kidd, Dave Kilbury, Roger Kilmer, James Kim, Jessa Kippel, James Kirby, Nikos Kiritsis, Matt Kirk, Kip Knight, Mike Kosinski, Robert Kosobucki, Ea Ksander, Aaron Kurchev, Phillip Kurtz, Craig Kurz, David Lafkas, Jack Lamon, Jeremy Lancaster, Cassie Larson, Jeff Lawrence, Russ Lawrence, Toby Lay, Casey Leaman, Mike Legary, Greg Leman, Kristen LeMastus, Greg Lemmon, Mike Levy, Gary Lewandowski, John Lingenfelter, Nicholas Loyd, Margo Lukens, Angela Marcolini, Annette Marksberry, Clare and Bob Mason, Jaime Matayas, Helen Mayer, Scott McAuley, Stephen McClanahan, Angela McCue, Jeff McCurrach, Kelly McDonald, Eddie McGlamery, Pat McKay, Whitney McKuhen, Kari and Kevin McNamara, Carol Meagly, Matt Melinkovich, Michele Menegotto, Molly Merkle, Tom Merrill, Chad Meyer, Rich Meyer, Wade Milek, Brad Miller, David Mixson, Bruce Montgomery, Will Moody, Perry and Liz Moore, Patricio Morales, Jesse Moriarity, Michael Moriarity, John Muldoon, Jim Mundy, Earl Murphy, William Murray, Shawn Nason, Ann Herrmann Nehdi, Maggie Nichols, Bob Oliver, Leigh Oncale, Jeff O’Neil, Denny Organ, David Paris, Don Paul, Lorrie Paulus, Keith Pelfrey, Nathan Pelletier, Hemant Pendse, Joe Perotto, Wendel Peters, Maggie Slovonic Pfeifer, Maria Picher, Don Pital, Jane Portman, Doug Potter, Helen Potter, Brian Powell, Chris Powell, George Prince, Rick Prugh, Steve Puryear, Hannah Putnam, Ilene Quilty, Mel Radford, Rose Randolph, Dwaine Raper, Mike Raymond, Jennifer Reagan, Cathy Renault, Tim Riker, Larry Robinson, Jason Roche, Susannah Rockman-Lee, Laura Rolfes, Laura Lee Rose, Edward Rosenfeld, Clara Ross, Paul Ross, Rick Rothwell, Sandy Rozecki, Kevin Sari, Abel Saud, Patric Sazama, Tim Scarpa, Rebecca Scherff, Eric Schulz, Paul Schurke, Michael Schutzbank, Randy Schwartz, Sheldon Scott, Michele Setzer, Erin Sharp, Kate Shore, Pat Shore, Terry Siddens, Mike Simpson, Mike Sirois, Tracy Jo Small, Allan Smith, Martin Smith, Conrad Soltero, Zach Sorrells, Andrew Southerland, Corie Roudebush Spialek, Elizabeth Staino, Jeffrey Stamp, Tara Stand, Brian Stautberg, John Steele, Janet and John Steves, Larry Stewart, Chris Stormann, Joey Suntken, Brian Sweeney, Ed Tazzia, Nicole Teeley, Rob Terry, Dileep Thatte, Dave Thomas, Jason Thompson, Robert Tomlinson, Pam Twist, Kara Valz, Lorie Van Gerwen, Andy VanGundy, Vandy Van Wagener, Dean and Karen Violetta, Chris Vogt, Ron Walters, Jake Ward, Jon Washington, Michael Washington, John Waters, Chris Wayne, Ryan Wayne, David Wecker, Bubba Weir, Richard Wells, Scott Wells, Brian Werneke, Walter Werner, Matt West, David Wheeler, Julie Phillippi Whitney, Nate Wildes, Robert Widmer, Jacob Wieneke, Don Wiesenforth, Jim Williams, Katie Williamson, Tom Wilson, Kara Stumpf Winterrowd, Anita Wood, Janet Woolman, Jaclyn Gardner Wyatt, Jill Youland, David Younge, Carrie Zapka, Bob Zider, and Mark Zieff.
It would be irresponsible of me to not make special mention of a handful of people who have gone above and beyond what is reasonable in their support of me and this movement.
Debbie Hall My friend, wife, and love of 40-plus years. Her wisdom shapes my thinking and makes me smarter every day.
M. Bradford “Buzz” Hall My dad. He taught me what Dr. W. Edwards Deming taught him. I will never forget his passion when talking about how leadership needs to focus on fixing the system, not blaming the workers.
Dr. W. Edwards Deming I never met Dr. Deming in person. I’ve learned about him from having discussions with those who worked with him and from reviewing his writing, videos, and audio recordings. My favorite Dr. Deming quote was his reaction to someone who was complaining that he had changed something in his teaching. His response was simple: “I will never apologize for learning.”
Maggie Nichols The CEO of the Eureka! Ranch. Maggie was the first person to articulate the vision that we could enable everyone to be able to innovate.
My Mentors on Dr. Deming and System-Driven Leadership Kevin Cahill, Walter Werner, Bill Conway, Claire Crawford-Mason, Bob Mason, and Barry Bruns. I treasure every meeting, email, and phone conversation with each of them.
Robert Kennedy Retired president of the University of Maine. Before Innovation was popular, he saw that it was a critical life skill that all students would need to learn.
Roger Kilmer and Aimee Dobrzeniecki Retired from the US Department of Commerce. They were among the very first to see that innovation was not going to be optional for US manufacturing companies.
Jesse Bechtold, Larry Stewart, and Bob Zider Three pioneers who gave me strength when I needed it.
The Eureka! Ranch and the University of Maine Innovation Engineering Teams My dad taught me that smart people always hire and/or work with people who are smarter than they are. Innovation Engineering exists because the following people are smarter than I am: James Beaupre, Lydia Carson, Chris Coleman, Scott Dunkle, Bruce Forsee, Joe Girgash, Brad Hall, Debbie Hall, Margaret Henson, Renee Kelly, Corie Roudebush Spialek, David Lafkas, Jeremy Lancaster, Greg Lemmon, Margo Lukens, Angela McCue, Jesse Moriarity, Maggie Nichols, Hemant Pendse, Maggie Slovonic Pfeifer, and Jake Ward.
Richard Hunt My good friend and the best book publisher an author could ever have.
Special thanks to Maggie Slovonic Pfeifer for her help with editing this book. Her wisdom and sharp eye made it smarter and sharper.
TABLE OF CONTENTS
CHAPTER 1 PROBLEM: Innovation Is No Longer Optional
CHAPTER 2 SOLUTION: Innovation Engineering Pedigree
CHAPTER 3 Innovation Agreement
CHAPTER 5 LEARNING MINDSET: The Three Innovation Principles