Early in 1851 I was sent upon a job of special official work, which for two years so completely absorbed my time that I was able to write nothing. A plan was formed for extending the rural delivery of letters, and for adjusting the work, which up to that time had been done in a very irregular manner. A country letter-carrier would be sent in one direction in which there were but few letters to be delivered, the arrangement having originated probably at the request of some influential person, while in another direction there was no letter-carrier because no influential person had exerted himself. It was intended to set this right throughout England, Ireland, and Scotland; and I quickly did the work in the Irish district to which I was attached. I was then invited to do the same in a portion of England, and I spent two of the happiest years of my life at the task. I began in Devonshire; and visited, I think I may say, every nook in that county, in Cornwall, Somersetshire, the greater part of Dorsetshire, the Channel Islands, part of Oxfordshire, Wiltshire, Gloucestershire, Worcestershire, Herefordshire, Monmouthshire, and the six southern Welsh counties. In this way I had an opportunity of seeing a considerable portion of Great Britain, with a minuteness which few have enjoyed. And I did my business after a fashion in which no other official man has worked at least for many years. I went almost everywhere on horseback. I had two hunters of my own, and here and there, where I could, I hired a third horse. I had an Irish groom with me,—an old man, who has now been in my service for thirty-five years; and in this manner I saw almost every house—I think I may say every house of importance—in this large district. The object was to create a postal network which should catch all recipients of letters. In France it was, and I suppose still is, the practice to deliver every letter. Wherever the man may live to whom a letter is addressed, it is the duty of some letter-carrier to take that letter to his house, sooner or later. But this, of course, must be done slowly. With us a delivery much delayed was thought to be worse than none at all. In some places we did establish posts three times a week, and perhaps occasionally twice a week; but such halting arrangements were considered to be objectionable, and we were bound down by a salutary law as to expense, which came from our masters at the Treasury. We were not allowed to establish any messenger’s walk on which a sufficient number of letters would not be delivered to pay the man’s wages, counted at a halfpenny a letter. But then the counting was in our own hands, and an enterprising official might be sanguine in his figures. I think I was sanguine. I did not prepare false accounts; but I fear that the postmasters and clerks who absolutely had the country to do became aware that I was anxious for good results. It is amusing to watch how a passion will grow upon a man. During those two years it was the ambition of my life to cover the country with rural letter-carriers. I do not remember that in any case a rural post proposed by me was negatived by the authorities; but I fear that some of them broke down afterwards as being too poor, or because, in my anxiety to include this house and that, I had sent the men too far afield. Our law was that a man should not be required to walk more than sixteen miles a day. Had the work to be done been all on a measured road, there would have been no need for doubt as to the distances. But my letter-carriers went here and there across the fields. It was my special delight to take them by all short cuts; and as I measured on horseback the short cuts which they would have to make on foot, perhaps I was sometimes a little unjust to them.
All this I did on horseback, riding on an average forty miles a day. I was paid sixpence a mile for the distance travelled, and it was necessary that I should at any rate travel enough to pay for my equipage. This I did, and got my hunting out of it also. I have often surprised some small country postmaster, who had never seen or heard of me before, by coming down upon him at nine in the morning, with a red coat and boots and breeches, and interrogating him as to the disposal of every letter which came into his office. And in the same guise I would ride up to farmhouses, or parsonages, or other lone residences about the country, and ask the people how they got their letters, at what hour, and especially whether they were delivered free or at a certain charge. For a habit had crept into use, which came to be, in my eyes, at that time, the one sin for which there was no pardon, in accordance with which these rural letter-carriers used to charge a penny a letter, alleging that the house was out of their beat, and that they must be paid for their extra work. I think that I did stamp out that evil. In all these visits I was, in truth, a beneficent angel to the public, bringing everywhere with me an earlier, cheaper, and much more regular delivery of letters. But not unfrequently the angelic nature of my mission was imperfectly understood. I was perhaps a little in a hurry to get on, and did not allow as much time as was necessary to explain to the wondering mistress of the house, or to an openmouthed farmer, why it was that a man arrayed for hunting asked so many questions which might be considered impertinent, as applying to his or her private affairs. “Good-morning, sir. I have just called to ask a few questions. I am a surveyor of the Post Office. How do you get your letters? As I am a little in a hurry, perhaps you can explain at once.” Then I would take out my pencil and notebook, and wait for information. And in fact there was no other way in which the truth could be ascertained. Unless I came down suddenly as a summer’s storm upon them, the very people who were robbed by our messengers would not confess the robbery, fearing the ill-will of the men. It was necessary to startle them into the revelations which I required them to make for their own good. And I did startle them. I became thoroughly used to it, and soon lost my native bashfulness;—but sometimes my visits astonished the retiring inhabitants of country houses. I did, however, do my work, and can look back upon what I did with thorough satisfaction. I was altogether in earnest; and I believe that many a farmer now has his letters brought daily to his house free of charge, who but for me would still have had to send to the post-town for them twice a week, or to have paid a man for bringing them irregularly to his door.
This work took up my time so completely, and entailed upon me so great an amount of writing, that I was in fact unable to do any literary work. From day to day I thought of it, still purporting to make another effort, and often turning over in my head some fragment of a plot which had occurred to me. But the day did not come in which I could sit down with my pen and paper and begin another novel. For, after all, what could it be but a novel? The play had failed more absolutely than the novels, for the novels had attained the honour of print. The cause of this pressure of official work lay, not in the demands of the General Post Office, which more than once expressed itself as astonished by my celerity, but in the necessity which was incumbent on me to travel miles enough to pay for my horses, and upon the amount of correspondence, returns, figures, and reports which such an amount of daily travelling brought with it. I may boast that the work was done very quickly and very thoroughly,—with no fault but an over-eagerness to extend postal arrangements far and wide.
In the course of the job I visited Salisbury, and whilst wandering there one midsummer evening round the purlieus of the cathedral I conceived the story of The Warden,—from whence came that series of novels of which Barchester, with its bishops, deans, and archdeacon, was the central site. I may as well declare at once that no one at their commencement could have had less reason than myself to presume himself to be able to write about clergymen. I have been often asked in what period of my early life I had lived so long in a cathedral city as to have become intimate with the ways of a Close. I never lived in any cathedral city,—except London, never knew anything of any Close, and at that time had enjoyed no peculiar intimacy with any clergyman. My archdeacon, who has been said to be lifelike, and for whom I confess that I have all a parent’s fond affection, was, I think, the simple result of an effort of my moral consciousness. It was such as that, in my opinion, that an archdeacon should be,—or, at any rate, would be with such advantages as an archdeacon might have; and lo! an archdeacon was produced, who has been declared by competent authorities to be a real archdeacon down to the very ground. And yet, as far as I can remember, I had not then even spoken to an archdeacon. I have felt the compliment to be very great. The archdeacon came whole from my brain after this fashion;—but in writing about clergymen generally, I had to pick up as I went whatever I might know or pretend to know about them. But my first idea had no reference to clergymen in general. I had been struck by two opposite evils,—or what seemed to me to be evils,—and with an absence of all art-judgment in such matters, I thought that I might be able to expose them, or rather to describe them, both in one and the same tale. The first evil was the possession