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Over the three years when I was researching for my PhD – focused on the app designs of our fave UK fashion retailers – I spotted all of the updates, upgrades and newly launched native mobile apps. Native apps are the ones you download on the app store that have been built specifically by the brand. It became a craze; every retailer needed one and they were all jumping on board, one after another.
These native apps and responsive mobile websites became more and more user-friendly as retailers started to realise just how important they were to sales. Larger buttons, scrollable images, one-click purchases and all that jazz. Just little tweaks that helped the mobile customer to shop the same way they would on a desktop, but in a handy, travel-sized format. The experience got so handy that it now encourages 66 per cent of ASOS’s customers to search and shop via their mobile. Very handy for ASOS, too.
While I was researching apps, I didn’t realise just how quickly I would fall out of love with them. They were so useful, but now I find myself heading straight to my web browser and searching for a website instead. It’s probably because I spend so much time on a desktop that I am used to shopping via a browser, and I’m in a habit of doing so. Perhaps I just need to give apps another chance, as it’s probably been three years since I used a retail app to shop. Yet ASOS (always innovating) have launched a feature on their native app that enables users to buy now and pay later. It’s only available via the app and will have acquired an entirely new audience for the brand. It’s such a clever concept and a brilliant way to keep people coming back to the mobile app time and time again.
However, as long as the retailer has optimised their website to be responsive to mobile screens, they’re likely to be benefiting from the huge waves of mobile traffic. Even for my blog, more than 50 per cent of my traffic is via mobile and tablets rather than a desktop computer. Brands had better make their mobile sites responsive, or their consumers won’t be.
(Sofie Delauw/Getty Images)
My most-used apps and why they’re amazing
Back when native apps were all the rage, I had app folders filled with my favourite high-street stores, so I could shop them on the go. But as I tend to use my browser for shopping instead these days, I thought I’d share the other apps that I use on my phone daily, and why they’ve become my go-to. I even checked my phone to see which were my most-used:
1. Instagram is number one, for obvious reasons. I’m almost embarrassed to say that 48 per cent of my battery life is spent on the ‘gram in 24 hours. I can spend hours just scrolling the feed, gathering ideas and swooning over how cute my friends’ dogs are.
2. Twitter is my place to read the news. I search through the latest trending stories and moments to catch up, and scroll the feed for a few minutes to see if I’ve missed anything happening in the blogging world.
3. Mail, of course. Every minute or so there’s a new email popping up, so I can’t escape it. I try to answer any emails as soon as they come in – I’m either proactive, or they will only be replied to the week after.
4. Lightroom CC is my go-to app for photo editing. It takes a bit of getting used to, but it allows for so much more control over your imagery, colours and style. I tend to edit on my desktop, but I’m using the app more and more these days.
5. WhatsApp is my way of keeping in contact with friends around the world. My best girlfriends are scattered across a few different continents, so we have a number of groups to allow us to continuously catch up.
6. Camera, because the iPhone camera just keeps getting better and better. Who needs a DSLR anyway?
7. Planoly is the app I use for planning out my Instagram feed. You can drag and drop your images around your picture board to create a faux feed, so you can check if your new photo will fit your aesthetic.
8. YouTube is my everyday go-to for relaxation and time out. If I’m doing my make-up in the morning, cooking, sitting in the bath, I’ll usually have a YouTube video playing in the background.
9. Notes I use daily. Whether I’m coming up with ideas and need to write them down, or need to send a note to my desktop from my phone over iCloud, I’ll write it into Notes and wait for it to appear on my other connected devices. I have Notes for most things going on in my life, to keep me organised.
10. Dropbox is my favourite for storage. My other half and I have one Dropbox between us that we throw work into when we need to ensure it’s backed up. Plus, it’s a great way to upload files from one device to another if your Airdrop isn’t working or if your device isn’t Apple.
March 2011
Kate sells out the Burberry trench
The fashion world went crazy when they saw the Duchess of Cambridge, Kate Middleton, wearing that Reiss dress for her engagement photos, and the Polly Pushlock Mulberry handbag on a flight to Canada back in 2011. The items sold out in stores faster than the photographs could be printed. In the same year, the Burberry trench coat she wore sold out within hours, as did a £40 Topshop dress she wore back in 2007. This was before the days of Instagram, Pinterest and Twitter, when online news outlets, TV shows and magazines were the first to pick up stories and publish them.
Then we saw Meghan Markle, now the Duchess of Sussex, selling out the stock levels of Scottish accessories brand Strathberry in 2017 when she carried their tote to a charity event. The world once again saw the power of the Royals, and other influential faces, for selling out products in abundance. I was in the midst of designing my own collaboration collection with Strathberry when the images of Meghan broke. I was delighted. It sure did throw some more eyes onto a brand that I had loved for years.
Viral products are a phenomenon. An item suddenly picks up hype and goes out of stock overnight. A celebrity might wear it, a blogger might style it or a social star is paid to promote it. Suddenly the world and their mother own it and it becomes the most coveted item on the web. You may have noticed it happen in recent years with the popularity of the Chloé Faye handbag, Dior feminism T-shirts, Valentino Rockstuds, Supreme clothing, the Chanel Boy bag or a pair of Yeezy trainers. The more people wear it, the more people want it.
I remember the days of Von Dutch baseball hats, Rockport boots, Burberry baseball caps and Juicy Couture velour tracksuits – trends that exploded organically, even before the web, image-sharing sites or blogs. But now we’re in a place where there are a multitude of platforms through which you can promote yourself and be noticed, and it takes just one significant moment, or a culmination of moments, to send a product into a viral frenzy.
Kylie