Should you have any further questions, please do not hesitate to get in touch with us.
Если у Вас появятся любые вопросы, пожалуйста, обратитесь к нам за разъяснением.
We would be happy to supply you with any further information you require.
Мы будем рады снабдить Вас дополнительной информацией, которая может Вам потребоваться.
6. Заключительная фраза. Может быть продолжением предыдущего абзаца.
If there is any further information you require, please get in touch with us.
Если Вам потребуется любая дополнительная информация, пожалуйста, сообщите нам.
I am sorry to disappoint you in this matter, and hope that we may be of more help in the future.
Мне очень жаль, что я не смог Вам помочь, однако надеюсь, что смогу быть более полезным в будущем.
7. Ваши подпись, имя, должность.
Пример 1.
Ответ на запрос информации по мобильным телефонам с указанием скидок.
Dear Mrs Ermolova
Thank you for your letter of April 23, 2004, in which you enquired about our Noriksson-2000 mobile phone.
We enclose our latest catalogue and price list and we are sending the promotional video you asked about under separate cover. We can quote you a discount of 7% for orders over a 100 units, increasing to 12% on orders over 200 units.
Our promotional video provides an informative introduction to the Noriksson.
Moreover, we would like to offer you that one of our representatives visits you to demonstrate the exceptional quality of our products.
Therefore, please do not hesitate to contact us to arrange a convenient data and time for a demonstration.
With hope for future cooperation.
Sincerely yours,
Пример 2.
Ответ на запрос информации по розничной продаже автомобилей Лада.
Dear Mr Scott
Thank you for your letter of May 17 inquiring about our Lada-Jeeps cars.
We have pleasured in enclosing our latest catalogue, brochures and current price list.
Please note that the prices quoted do not cover insurance and delivery.
The Lada – Jeep cars that we are sending out have a special modifications, carried out by ourselves, which be of particular interest to you. May we draw your attention to pp.14-17 in our cataloque where we think you might find material suitable to your field?
If there is any further information you require, please get in touch with us.
We look forward to hearing from you,
Sincerely yours,
Упражнение 4.
Ответ на запрос информации по розничной продаже русских сувениров.
В письме-ответе на запрос перепутан порядок предложений. Составьте правильную формулу письма. Проверьте ответ и сравните с правильным письмом.
Dear Mrs Knowing
a. Once again, thank you for your interest in our company. Please do not hesitate to contact us if you require further information.
b. We produce our jewellery using the highest quality materials and natural stones and wood. It is all life long fully guaranteed.
c. We are not in a position to allow credit terms, as our profit margins are small due to our highly competitive prices. We are however prepared to allow a discount of three percent for payment within two weeks.
d. Many thank for your letter of April 21 inquiring about our range of Russian souvenirs. I am enclosing a cataloque together with a price-list.
Sincerely yours,
Правильный ответ: d, b, c, a.
Ниже приведен восстановленный текст письма.
Пример 3. Ответ на запрос информации по розничной продаже русских сувениров.
Many thank for your letter of April 21 inquiring about our range of Russian souvenirs. I am enclosing a cataloque together with our current price-list.
We produce our jewellery using the highest quality materials and natural stonesand wood. It is all life long fully guaranteed.
We are not in a position to allow credit terms, as our profit margins are small due to our highly competitive prices. We are however prepared to allow a discount of three percent for payment within two weeks.
Once again, thank you for your interest in our company. Please do not hesitate to contact us if you require further information.
Sincerely yours,
2.5. Заказ
Письма с заказом продукта пишутся в соответствии со следующим планом:
1. Дайте ссылку на предыдущее письмо, в котором Вы получили информацию по продукту и условиям оплаты.
Thank you for your letter of May 9 quoting prices