The Sale. Джон Гордон

forward.

      Since the beginning, Jerry was the smiling face of the organization. It was his leadership that had propelled it to local, national, and even worldwide impact, with his insistence on great customer service, impeccable products, attention to detail, and integrity. He always focused on doing little things to make his employees and team members feel valued. He would regularly send handwritten, personal notes to employees to recognize them individually and thank them for their hard work. Jerry walked the aisles of the production plant to make sure that frontline workers were doing well, and he personally called clients to thank them for their business. Jerry seemed like a grandpa to all because of the love and care he showed them.

      Despite how open and available Jerry was, he did keep some secrets. He was experiencing a health challenge but had decided not to tell anyone at Turnbow other than his board of advisors. Fourteen years earlier, he had been diagnosed with cancer. After multiple rounds of chemotherapy, it was eradicated. However, doctors recently told him that it had returned.

Despite this difficult news, Jerry's attitude and life perspective remained unchanged. In college, he played football and was a middle linebacker. Even though he was charming off the field, on the field he was a warrior, and he approached life with this same spirit. Jerry was determined that cancer shouldn't change the way that he loved, served, and cared for others every day, so he figured that everyone was better off not knowing and worrying about the state of his health. Even though he didn't talk about it openly with employees, people started to notice his physical decline. His trusted friends and family knew that someday he would no longer have the capacity to lead, no matter how difficult it was to imagine Turnbow without him.