The New Normal in IT. Gregory S. Smith

Defined Common KPIs Pre-Covid-19 Updated KPIs Influenced by the Pandemic Things I've Done in My Career to Prepare Recommendations and Predictions Notes CHAPTER 8: Updated Research and CIO Priorities Updated Research Reflections on the Global Pandemic CIO Priorities Going Forward Recommendations and Predictions Notes

      11  INDEX

      12  END USER LICENSE AGREEMENT

      List of Illustrations

      1 Chapter 1Exhibit 1.1 The Johns Hopkins University of Medicine Coronavirus Resource Ce...Exhibit 1.2 Historical Unemployment Rate in the United States (1948–2021)...Exhibit 1.3 Unemployment Rates by Racial Group in the United States (2020–20...Exhibit 1.4 IT Budget Impacts from Covid-19

      2 Chapter 2Exhibit 2.1 Open Floor PlansExhibit 2.2 Additional Smaller Conference RoomsExhibit 2.3

      3 Chapter 3Exhibit 3.1 Cloud VOIP IT Architecture

      4 Chapter 4Exhibit 4.1 IT Journey Map for Business TransformationExhibit 4.2 Factors That Impeded ResponseExhibit 4.3 Impact on the IT BudgetExhibit 4.4 IT Actions to Improve ReadinessExhibit 4.5 View of IT Post-CovidExhibit 4.6 Ready.gov Business Continuity PlanExhibit 4.7 Ready.gov Business Continuity Plan Management StructureExhibit 4.8 Empowering the New Work ExperienceExhibit 4.9 Types of Data Protection/Disaster Recovery Services

      5 Chapter 5Exhibit 5.1 IT Security Spending (2020–2025)

      6 Chapter 6Exhibit 6.1 IT Governance, Riverbed TechnologiesExhibit 6.2 Elements of Trust PyramidExhibit 6.3 IT Governance StylesExhibit 6.4 Practices to Drive Digital TransformationExhibit 6.5 IT Governance Model SampleExhibit 6.6 Project ScorecardExhibit 6.7 IT Project Framework Organizational Structure

      7 Chapter 7Exhibit 7.1 A Framework for Metrics That Matter to the Board

      8 Chapter 8Exhibit 8.1 IDC FutureScape: Worldwide CIO Agenda 2021 Top 10 Predictions...

      Guide

      1  Cover

      2  Table of Contents

      3  Title Page

      4  Copyright

      5  Dedication

      6  Preface

      7  Acknowledgments

      8  About the Author

      9  Begin Reading

      10  Index

      11  End User License Agreement

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