Impact of Institutional Features on Hospitality Education. Amin Khandaker

      

      Impact of Institutional features on Hospitality Education

      Evidence from Bangladesh

      Amin Khandaker

       Copyright

       Impact of Institutional Feature on Hospitality Education, Evidence from Bangladesh

      Amin Khandaker

      First edition (Printed in Germany and other countries)

      978-3-347-07263-3 (Paperback)

      978-3-347-07264-0 (Hardcover)

      978-3-347-07265-7 (eBook)

      © 2020, Amin Khandaker

      Published & printed by: tredition GmbH, Halenreie 40-44, Hamburg, Germany

      ALL RIGHTS RESERVED. This book contains material protected under International and Federal Copyright Laws and Treaties. Any unauthorized reprint or use of this material is prohibited. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without express and written permission from the author/publisher.

       Acknowledgments

      Every person has an inspiration and guideline for growing. Publishing a book was never an idea or fall under my competencies. A heartfelt thank to dearest Reshma Adhikari who made me able to take this challenge and define my competencies. You deserve it.

      The book took a year to research and write. The author was fortunate to have the assistance of a number of people and organizations. Among the organizations were the EduSwiss Educational Services, Swiss Institute for Management and Hospitality, and the University of Salford.

      I would like to thank every member who was directly or indirectly associated with this project and for every bit of effort that they placed in for my success. I especially appreciate the participants who provided me with their time and honest opinions, which were the basis of collecting data needed to accomplish this book.

      Researching, writing, and editing a book of this size requires patience, support and hard work. It also requires the occasional willingness to sacrifice technical accuracy in favor of clarity.

      A considerable amount of time went into checking the data entries, but if any mistakes have slipped through, the author apologizes and accepts full responsibility.

       Dedication

      I would like to dedicate my first written book to my Superman; My dad!

      Without whom I would not be where I am.

      I love you more Abbu

       Abstract

      This book aimed to examine the impact of institutional features on hospitality education using evidence from Bangladesh. Bangladesh is one of the world's emerging economies that is expected to grow and play a leading role in the global economy. The country, officially known as The People's Republic of Bangladesh, is the world's most populous country, ranking just behind its neighbor Pakistan. The main objectives of the book were: to explore the key attractions and developments in the hospitality industry, to examine the challenges facing Bangladesh Tourism and hospitality industry, to explore the institutional factors that influence the training of human resources; and to assess the importance of discipline in hospitality management. The author interviewed several respondents and their views regarding the impact of institutional features on hospitality education in Bangladesh collected. The study findings reveal that several institutional factors play a critical role in the direction that Bangladesh tourism takes and help shape the future of the industry. Lack of investment in human resources and lack of physical infrastructure have an adverse effect on the growth of tourism. It is also evident from the respondents that the first step towards tourism prosperity in Bangladesh involves having the government and the bureaucrats behind any chosen form of intervention. The study has the potential of informing policy as it is related to investment in the training of personnel to perform a critical role in the hospitality industry in Bangladesh. The development of tourism is seen by many as holding the key to opening up some of the underdeveloped regions of the country.

       CHAPTER ONE: INTRODUCTION

       1.1 Background of the Study

      Bangladesh is a country located in the Bay of Bengal in Southern Asia. The country is one of the world's emerging economies that is expected to grow and play a leading role in the global economy with time (Hassan & Ullah, 2013). According to the author, the country, officially known as The People's Republic of Bangladesh, is the world's most populous country, ranking just behind its neighbor India and Pakistan. The country has rich fertile lands, tropical rainforest, mountain ranges, and numerous waterways that make it very rich in biodiversity and geographical variations. Agriculture is the leading economic activity in the country, contributing about 20% of the GDP (Mahboob Ali & Parvin, 2010). Other key economic activities include oil and gas, manufacturing, especially textiles, and tourism.

      Tourism is a sector that many believe could propel the economy of Bangladesh very far. The country is not short of attractions from the resort city of Cox's Bazar to the Sylhet region, and three world heritage sites (Mahboob Ali & Parvin, 2010). Bangladesh is home to the world's longest beach, increasing its appeal even more. Other attractions include the diverse culture of the country's people, historical monuments, and sites, wildlife, and resorts. Some people may also visit the country for the spiritual purpose given it is home to some prominent religions such as Islam, Buddhists, Hindu, and Christianity. The sorry state of tourism in Bangladesh is appalling, and one would not fail to get dismayed why no one has done enough to promote the economic activity given that the country has so many tourist attractions. It shows a lack of concern on the part of the government because it is one industry that could kickstart the country's economy, but it has not done anything to harness this massive potential. According to Shamsuddoha, (2014), developing tourism is a win-win for all because not only does it lead to the creation of jobs but also the development of crucial infrastructure such as roads, airports and electricity and contributes to the country's sustainability. The author notes that the government must take deliberate steps to grow visitor numbers, indicating that improving the business environment, removing barriers such as Visa obtaining procedures, and providing incentives for the creation and development of knowledge could contribute to the growth of tourism.

       1.2 Objectives of the Study

       1.2.1 General Objectives

      To assess the Impact of Institutional features on hospitality education in Bangladesh

       1.2.2 Specific Objectives

      i. To explore the key attractions and developments in the hospitality industry

      ii. To examine the challenges facing Bangladesh Tourism and hospitality industry

      iii. To explore the institutional factors that influence the training of human resources

      iv. Importance of discipline in hospitality management

       Picture: Saint Martin Island, Cox’s Bazar (2018)