The Team Coaching Toolkit. Tony Llewellyn. Читать онлайн. Newlib. NEWLIB.NET

Автор: Tony Llewellyn
Издательство: Ingram
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Жанр произведения: Банковское дело
Год издания: 0
isbn: 9781910056738
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       THE TEAM

       COACHING

       TOOLKIT

       55 Tools and Techniques for Building Brilliant Teams

      by

      Tony Llewellyn

      First published in Great Britain by Practical Inspiration Publishing, 2017

      © Tony Llewellyn, 2017

      The moral rights of the author have been asserted

      ISBN (print): 978-1-910056-65-3

      ISBN (ebook): 978-1-910056-64-6 (Kindle)

      ISBN (ebook): 978-1-910056-73-8 (ePub)

      All rights reserved. This book or any portion thereof may not be reproduced without the express written permission of the author.

      All definitions come from the Apple online dictionary unless otherwise specified.

      Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe.

       To Sian, Angharad, Rhiannon and Bryony

       CONTENTS

       How to use this book

       SECTION ONE – The Theory

       Chapter 1 – Introduction

       Chapter 2 – Using tools to shape team dynamics

       Chapter 3 – The emergence of the team coach

       SECTION TWO – Team Coaching Techniques

       Technique 1. Systemic thinking and the spheres of influence

       Technique 2. Facilitating a thinking environment

       Technique 3. Slow down to speed up

       Technique 4. Curious enquiry

       Technique 5. Influential questions

       Technique 6. Listening for clues

       Technique 7. Adopt an ‘Agile’ mindset

       Technique 8. Using case stories

       Technique 9. The importance of visual information

       Technique 10. Developing your maturity in complexity

       SECTION THREE – Team Coaching Tools

       Chapter 4 – Tools for assessing the team’s environment

       1. Is your project complex or simply complicated?

       2. Assess the project environment

       3. Articulating stakeholder paradoxes

       4. The ‘cup of tea meeting’

       5. Celebrating cultural diversity

       6. Dangerous assumptions and leaps of faith

       7. Roles not jobs

       8. Force field analysis

       9. Surviving the storming stage

       Chapter 5 – Tools for setting up an effective team

       10. The Big ‘Why?’

       11. Extrovert and introvert thinking

       12. Learning from the past

       13. Establishing your rules of engagement

       14. Agreeing to take feedback

       15. Building a future story

       16. How to motivate or annoy me

       17. The collaboration canvas

       18. Create an awareness of behavioural gravity

       19. Establish a ‘no blame’ culture

       20. The Team Integration Manual

       Chapter 6 – Tools for improving communication

       21. Establish a collaboration and integration workstream

       22.