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Measure What Matters to Customers - Группа авторов

Автор: Группа авторов
Издательство: John Wiley & Sons Limited
Серия:
Жанр произведения: Бухучет, налогообложение, аудит
Год издания: 0
isbn: 9780470056271

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.