Dealing with Difficult People - David Brown
| Автор: | David Brown |
| Издательство: | HarperCollins |
| Серия: | |
| Жанр произведения: | Зарубежная деловая литература |
| Год издания: | 0 |
| isbn: | 9780007360390 |
The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like