Blind Spot - Nathan Shedroff
Автор: | Nathan Shedroff |
Издательство: | Ingram |
Серия: | |
Жанр произведения: | Управление, подбор персонала |
Год издания: | 0 |
isbn: | 9781933820569 |
Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.