Foundations of Communication Theory
Series Editor
Marshall Scott Poole (University of Illinois, Champaign-Urbana)
Editorial Board
James Aune (Texas A&M University); Robert T. Craig (University of Colorado at Boulder); Leah Lievrouw (University of California Los Angeles); Alan Rubin (Kent State University, Emeritus); David Seibold (University of California Santa Barbara)
The Foundations of Communication Theory series publishes innovative textbooks that summarize and integrate theory and research for advanced undergraduate and beginning graduate courses. In addition to offering state-of-the-art overviews in a broad array of subfields, authors are encouraged to make original contributions to advance the conversation within the discipline. Written by senior scholars and theorists, these books will provide unique insight and new perspectives on the core sub-disciplinary fields in communication scholarship and teaching today.
Published
Health Communication Theory by Teresa L. Thompson and Peter J. Schulz
Organizational Change: Creating Change Through Strategic Communication, Second Edition by Laurie K. Lewis
Forthcoming
The Work and Workings of Human Communication by Robert E. Sanders
Timothy L. Sellnow
University of Central Florida, Orlando, Florid
Matthew W. Seeger
Wayne State University, Detroit, Michigan
Theorizing Crisis Communication
Second Edition
This second edition first published 2021
© 2021 John Wiley & Sons, Inc.
Edition History
John Wiley & Sons, Inc. (1e, 2013)
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Library of Congress Cataloging-in-Publication Data
Names: Sellnow, Timothy L. (Timothy Lester), 1960- author. | Seeger, Matthew W. (Matthew Wayne), 1957- author.
Title: Theorizing crisis communication / Timothy L Sellnow, Matthew W Seeger.
Description: Second edition. | Hoboken, NJ : John Wiley & Sons, 2021. | Includes bibliographical references and index.
Identifiers: LCCN 2020046899 (print) | LCCN 2020046900 (ebook) | ISBN 9781119615910 (paperback) | ISBN 9781119616009 (pdf) | ISBN 9781119615989 (epub)
Subjects: LCSH: Content analysis (Communication) | Communication–Research. | Crisis management. | Emergency management.
Classification: LCC P93 .S45 2021 (print) | LCC P93 (ebook) | DDC 302.2–dc23
LC record available at https://lccn.loc.gov/2020046899
LC ebook record available at https://lccn.loc.gov/2020046900
Paperback: 9781119615910
ePDF: 9781119616009
epub: 9781119615989
Cover image: [Production Editor to insert]
Cover design by [Production Editor to insert]
Set in 10/12.5pt Century by Integra Software Services Pvt. Ltd, Pondicherry, India
Table of Contents
1 Cover
5 Acknowledgments
6 Foreword
7 1 Introduction to Crisis CommunicationDefining CrisisDefining CommunicationPlan for This BookConclusion
8 2 Theorizing about Crisis and Crisis CommunicationCritiquing TheoryConclusion
9 3 Theories of Communication and WarningDetection of RisksWarningsHear-Confirm-Understand-Decide-Respond ModelApplications of the Hear-Confirm-Understand-Decide-Respond ModelStrengths and Weaknesses of the Hear-Confirm-Understand-Decide-Respond ModelProtective Action Decision ModelApplications of the PADMStrengths and Weaknesses of the PADMIntegrated Model of Food RecallApplications of the Integrated Model of Food RecallStrengths and Weaknesses of the Integrated Model of Food RecallEmerging Warning SystemsConclusion
10 4 Theories of Communication and Crisis DevelopmentAssumptions of Stage ModelsThree-Stage ModelApplications of the Three-Stage ModelStrengths and Weaknesses