Improving Maintenance& Reliability ThroughCultural Change
Stephen J. Thomas
Industrial Press
Library of Congress Cataloging-in-Publication Data
Thomas, Stephen J.
Improving maintenance and reliability through cultural change / Stephen J. Thomas.
p. cm.
Includes bibliographical references and index.
ISBN 978-0-8311-9009-5
1. Reliability (Engineering). 2. Maintainability (Engineering). 3. Organizational change--Management. I. Title.
TA169.T52
2005 658.2’02--dc
2005047412
Industrial Press Inc.
989 Avenue of the Americas, New York, NY 10018
Tel: 212-889-6330 Toll-Free: 1-888-528-7852 Fax: 212-545-8327
www.industrialpress.com Email: [email protected]
First Edition, April 2005
Sponsoring Editor: John Carleo
Interior Text and Cover Design: Janet Romano
Developmental Editor: Robert Weinstein
Copyright © 2005 by Industrial Press Inc., New York.
Printed in the United States of America. All rights reserved.
This book, or any parts thereof, may not be reproduced, stored in a
retrieval system, or transmitted in any form with-out
the permission of the publisher.
10 9 8 7 6 5
This book is dedicated to
Jacob Elan Thomas, my grandson,
born November 1, 2004.
Table of Contents
Copyright
Dedication
1.4Why Is This Book Different?
1.6Navigating Through The Book
2.1What Is Organizational Culture Anyway?
2.3Why Is This Definition Important?
2.4Types of Organizational Culture
2.7The Eight Elements of Change
Chapter 3 Vision and the Goal Achievement Model
3.1The Need for Vision and Goals
3.5How the Goal Achievement Model Works
3.6A Reliability – Based Example
3.7Goal Achievement Model Measures
Chapter 4 Organizational Values
4.1An Introduction to Organizational Values
4.2What Are Organizational Values?