Making Hostile Words Harmless - Группа авторов
| Автор: | Группа авторов |
| Издательство: | John Wiley & Sons Limited |
| Серия: | |
| Жанр произведения: | Общая психология |
| Год издания: | 0 |
| isbn: | 9780470292570 |
Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.